Wednesday, July 12, 2006



Bec and I hard at work at the Athletes Village

It’s been so hot out there and there is no air con at the moment. Our job has been to walk around all the apartments laying out stickers of room and apartment numbers. Drinking about 3 liters of water a day and having trouble with the workers walking round after us collecting up the stickers for ‘safety reasons’ and putting them away in a draw! We weren’t there to actually put the stickers on the wall just lay them out for someone else to come around and put them on the wall, talk about time management and double handling. I have seen some interesting stuff since I have been here. They certainly have a different way of doing things. My computer wasn’t connected to the company network system which meant my internet, email and phone was not working. I called ‘helpdesk’ which should be called ‘un-helpful desk’ to tell them the problem. After navigating the language barrier and spelling my name three times they said they would issue me a ticket number… then hung up. The ticket number is so that when you call to follow up the problem they can track it. Not only did they not give it to me over the phone, but three days latter when I was finally back on the network I found 2 emails form ‘helpdesk’

Dear Ms. / Mr. Cushla

This is in regards to the ticket number HD---2777 about ‘Unable to access network’ on 6/28/2006
Please respond to this email to provide us with any updates on the above ticket so we may follow up or close it.
If you have any technical and related inquiries, please do not hesitate to contact us.

Regards,

Well now how am I going to reply to an email about a problem with my email?? After calling using Bec’s phone 3 times and having to speak to three different people and spell my name about 10 times while explaining I was not Rebecca Healy and the reason I was using her phone is the whole reason I was calling in the first place, they sent 3 different people up and one more after they had fixed the problem. You get no help for days and then 4 people rock up none of whom seemed to know anything about the problem and I had to explain it to them again. Oh the fun and games of living in Doha

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